PaymentHub Direct Debit Case Study – Security and Monitoring Services
PaymentHub has recently partnered with several security and monitoring companies to help them manage their cash flow. The entire process has been very enlightening.
Like most of our clients, these companies have an ongoing, service based relationship with their clients. They actively monitor the security alarms in houses and commercial properties and where required, run patrols and respond to these alarms. They also invoice their clients every month .
Over the last 12 months, the new clients we have assisted have carried between 50-100k worth of debtors past the due date of their invoices… sometimes until the next month’s billing cycle. Our brief was simple, implement a system which would reduce the number outstanding debtors. Below are the steps we took to help our client:
- We sent a letter to our client’s customers informing them that we were going to implement a new billing system to reduce the company’s administration (and thus keep their monitoring fees low)
- We also sent a direct debit authority so we could begin billing the following month (none of our clients mandated direct debit as a payment option – they left it up to their clients to decide how they would pay)
- We set up
